Over the holidays, most of the clients that come into our store are looking for something; be it a gift, a party dress, or more currently, an NYE outfit to stop traffic. Everyone that comes through is doing so in spite of the mall down the road or a fast-fashion website at their fingertips. Not everyone understands it - why go downtown and ask for help when you can Google what you need and sift through yourself? People accustomed to this "modern" way of shopping may not understand how we keep such a loyal (and growing) client base - at least usually not until they pay us a visit.
The secret goes beyond the lack of crowds and shipping fees. What we and stores like us have is a level of proactive, involved, personalized communication. When you have an event coming up, we want to hear all about it! The more info we get, the better we can get you in and out with exactly the look you want + need. We've always identified as more than a place that just sells clothes.
We know the most difficult part of shopping is not only finding a piece you like - it's the fit, the quality, what to wear it with, and whether you'll run into 20 other people wearing the same thing. Taking these issues on for you in order to curate the best possible look is what we do - and we're pretty great at it. Along with our acute and honest observations on what works best for you, we carry only 1-2 of each size to ensure you're you'll chic + unique. Mass-minded retailers - whose focus is on getting the most pieces to the end user as quickly and cheaply as possible - are actually making the shopping process harder, by forcing the customer into snap decisions and a lack of variety.
We tell each customer the same thing - consider us your personal stylists; use us! We want shopping to be an experience for our clients, without them feeling overly watched or pressured. We believe that shopping should be easy and FUN - and the way we operate has convinced even the biggest skeptics that this is possible. Our store is about lifestyle - that's why we love our brick-and-mortar located in the heart of Downtown Raleigh, where so many people already live, work and play.
Many assume that all people who work in retail dread the holidays - but we crave it. We love for clients to come to us with a challenge and let us show them what we can do with the amazing merchandise we personally curate. With all NYE parties coming up, we have everything from dresses + heels to blazers + ties - and we'll even ensure not to sell your same look to two people attending the same event. So, no matter what you have coming up, we know we're able to make you feel amazing AND unique in your new look - otherwise we wouldn't be around.
Think of us for your next event or outing and come play dress up!
Believe us....we have you covered.
- The TAOS Team