Please let us know if you have any questions or concerns, ideas, or information to share.
We offer free style consultations to get you started on your journey to find yourself through clothing. As long as we're here, we're available to help with whatever you need. If you're the scheduling type, you can always reach out to make an appointment head of time.
You can also reach out to schedule a private shopping party at the store as well. Email us at email@example.com...
1 FREQUENTLY ASKED QUESTIONS
1.1 Do you ship overseas?
Yes! We make sure our pieces are enabled to ship all over the world. However, if the item is missing an HTCC code, it may not allow international shipping methods If you are having trouble purchasing, reach out to us via call / text / chat and let us what item you are trying to purchase so we can fix it.
1.2 How do I track my order?
We send a personalized email to every customer as soon as their item has shipped - there we link over the tracking page through EasyPost.
If you do not receive this email, reach out to us at firstname.lastname@example.org and we'll look into it.
And don't forget to check your spam / promotional folders. Sometimes our lovely emails get hidden away there.
1.3 I signed up for the newsletter but I haven't received anything - why?
Even though our emails are personal, content rich and written in-house directly from our creative director to you - we sometimes will get flagged as spam. Some email providers also have a promotions tab where they automatically sort away retail-related messages. To let us back into your main inbox, add email@example.com to your contact list - this will flag us as a trusted sender.
If you can't find our emails anywhere at all, reach out to us and we'll look at your account and make sure we've got the right address. Everyone makes typos sometimes. :)